The beginnings of participative governance
At BANGK, governance is collaborative. The importance of empowering users is recognised, because they are much more than just recipients of services: they are key players in the development of BANGK.
By actively involving its users in the creation and development of its services, BANGK is weaving the web of participative governance. The aim is to develop a system that values and integrates users' ideas, enabling them to participate fully in the product's design.
Although the concept of decentralised governance is still relatively new, involving users in the design and management of the platform is a priority. Recognising that there is still a long way to go, BANGK wants to move forward in a thoughtful and flexible way, ensuring that the benefits are shared fairly.
A research group is currently dedicated to exploring different governance models. Its aim is to gain an in-depth understanding of possible ways of operating by examining existing work, its weaknesses and its successes, in order to innovate intelligently.
On this basis, BANGK will design its own model of responsible governance, aligned with the values of the company and its users.
The active integration of feedback from the community into the decision-making process will then enable this model to be continually improved.
In practical terms, here are some concrete ideas being considered to give greater strength to the voice of users:
Provide transparent, accessible and high-quality information about BANGK to enable users to make the most informed decisions possible.
Systematically gather feedback and suggestions from users via forms in the application and various channels.
Carrying out passive analyses of product use in the BANGK application in order to identify potential barriers and obstacles to the user experience.
Involve users in important product decisions, prioritising specific functionalities and addressing various strategic issues, through surveys, user studies, workshops, etc.
Form a group of beta-testers from among users actively involved in the BANGK community.
Allow users to submit suggestions for features or improvements directly to the product team.
And there's much more, which BANGK will let you know about in due course...
On BANGK, every user's voice contributes to shaping an ethical financial future. Transparency and innovation are highly valued. More than just a platform, BANGK is a system that places users at the heart of finance, playing a crucial role in the growth and evolution of the project.
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